Introduction

  • Basic Idea

    RCA is based on the basic idea that effective management requires more than merely “putting out fires” for problems that develop, but finding a way to prevent them.

  • Tools

    Selecting the right root cause analysis tools to solve a problem is paramount to not only ensure the analysis is effective and efficient, but also that the real root cause is in fact identified.

  • 3 tools

    Identifying the root cause doesn’t require complex tools. Effective root cause analysis can be done using 3 simple tools. 5 why's analysis, Fish bone diagram and Pareto analysis.

Course curriculum